Confidentiality statement

We are convinced that the protection of customers’ privacy is essential and when we process your personal data, we do so in accordance with the provisions of the General Data Protection Regulation of 27 April 2016 and the applicable Belgian legislation.

If you have questions about how we process your data, you can always ask us for additional information:

• Massage Relaxation, Raymond Coosemans

• Katangabinnenhof 3, 3080 Tervuren

• +32 472 450 580,

Possible future changes to this declaration can not be ruled out. We therefore ask you to read this privacy statement regularly to stay informed of any such changes.


We process your data for the following purposes:

Customer management

When you enter into a contract with us, we must request and process the relevant personal data to execute the contract (confirmation of appointment, billing, etc.). These data are not transmitted to companies outside the Eurpean Union. We keep this information in principle for the same period as the limitation period for contractual receivables.

Visit our website

If you visit our website, according to our legitimate interest, “cookies” may be placed on the hard disk of your device to better tailor the site to the needs of the ulterior visitor and monitor your surfing behavior, with the view automatic data processing and profiling. In addition, our web server automatically recognizes your IP address and / or domain name each time you visit our website. These data are not transmitted to third parties, except for the processors that we use for the maintenance and management of our website, but are not transmitted outside the European Union and are not kept for more than 5 years (limitation period for non-contractual liability).

Direct marketing

Due to our legitimate interest in doing business, we reserve the right to process your data for direct marketing purposes. Through this direct marketing, we can provide you with information and offers that may interest you. These data are not passed on to third parties, except processors that we use for direct marketing, but are not transmitted outside the EU and are not retained for more than 5 years (limitation period for liability not contractual).

Your rights to these processes

In addition to the right to withdraw your consent, on the basis of proof of identity (copy of the identity card) in accordance with the General Data Protection Regulation, as well as a right of access, modification and deleting the data that concerns you. You also have the right to oppose their treatment within the limits of the legislation. You have the right to transfer your data to a third party. You can easily exercise these rights by sending an email to:, Raymond Coosemans.

Violation related to your personal data

We make every effort to protect the personal data we process against loss of misuse or falsification. If a breach of your personal data should occur and this violation involves a high risk to your rights and freedoms, we will immediately notify you of this breach.

The complaints

If, for any reason, you have a complaint about the processing of your personal data, you can contact the Data Protection Authority (Rue de la Presse 35, 1000 Brussels –